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Auth module errors

info

If you are having trouble dealing with an error, please let us know on the Community Forum.

Errors

  1. Couldn't authenticate user '{}' using the auth module because the user already exists as a role. For more details, visit: memgr.ph/auth.
  2. Couldn't authenticate user '{}' using the auth module because the user doesn't exist. For more details, visit: memgr.ph/auth.
  3. Couldn't authenticate user '{}' using the auth module because the user's role '{}' already exists as a user. For more details, visit: memgr.ph/auth.
  4. Couldn't authenticate user '{}' using the auth module because the user's role '{}' doesn't exist. For more details, visit: memgr.ph/auth.
  5. Couldn't authenticate user '{}' because the user doesn't exist. For more details, visit: memgr.ph/auth.
  6. Couldn't authenticate user '{}'. For more details, visit: memgr.ph/auth.

The user already exists as a role

A user and a role can't share the same name. Please change the name of the user or the role.

The user doesn't exist

By using the --auth-module-create-user flag, you can specify if a missing user should be created. Otherwise, the user can't be created and this error will be thrown.

The role already exists as a user

A user and a role can't share the same name. Please change the name of the user or the role.

The role doesn't exist

By using the --auth-module-create-user flag, you can specify if a missing role should be created. Otherwise, the role can't be created and this error will be thrown.

Couldn't authenticate user

The specified password was most probably wrong. Please check the credentials again.

note

If you weren't able to find the error, please submit it through a Support Ticket so we can look into it and get back to you.