Our flexible support plans give you the right level of support for every stage of your business.
|Support Hours||9a.m.-5p.m. GMT||24/7|
|Response Time||1 business day||12h|
|Contact Methods||Support Portal||Support Portal + Phone|
|Direct Access to Our Engineers||Standard||Enterprise|
|Bug Escalation and Hotfixes||Standard||Enterprise|
|Annual Architecture Reviews||Standard||Enterprise|
|Capacity and Migration Planning||Standard||Enterprise|
|Request a Quote|
We use our exceptional graph expertise to provide value in all stages of your graph project.
A high‑performance application starts with a solid foundation. Our graph specialists will ensure you model and architect you graph in the most effective way to deliver performance at scale.
Don't fear to migrate from the solution you’re using today and embrace the graph without painful migrations. Integrate all of your data streams and start extracting value from them.
We will ensure that your Memgraph environment runs as smoothly and securely as possible by putting in place the right monitoring, backups, security, and stability settings.
Focus on building your applications and let us take care of the rest. Our experienced engineering team will help with cluster design and sizing validation, installation and configuration to ensure your architecture is state of the art and ready to scale with your business.
Have a critical functionality that you need or specific performance requirements? Our core engineering team can help.
Specific graph operations can benefit from algorithms and optimizations not yet present in Memgraph. If you have strict performance requirements for a set of operations, we might be able to help you meet them.
If you have specific functions outside openCypher that you need your graph database to support, we can make it happen. From special math operations to custom graph traversals, we got you covered.
Memgraph provides enterprises with an in-depth, comprehensive and hands‑on training to help maximise their return on investment. Our team of experts can help your developers and system administrators master every aspect of Memgraph from deployment, to optimisation, to management and monitoring. We offer both virtual and onsite training.
A full two consecutive days instructor‑led training experience at your onsite location that aligns with your specific technology and business needs.
A two session instructor‑led virtual training that fits your schedule and aligns with your specific technology and business needs.